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Holiday Insurance Broker Gave Incorrect Info And Now Insurance Company Wont Pay Out.? |
When fetching out holiday insurance i used the same company i have always used but this time we were taking a motorcycle fair so i specifically asked the broker if we were covered for touring around europe on our motorcycles or if i needed to take supplement cover as this isn't an everyday joe bloggs holiday. I was placed on hold and the colleague of staff came back and told me i didn't need to and asked no further details.
My spouse was killed in a motorcycle accident whilst on holiday in france. the insurance entourage repatriated his body home but have now told me they wont pay any death improve because the bike was over 125cc. they paid for him to come home "ex-gratia".
But I was led to assume trust to i was covered by the broker who obviously went and asked someone whether it be the insurance company or a collegue. Do I have a if it should happen? Whats my next move? who do i go to the insurace company or the broker? I would appreciate any info Thanks in go on
Please brook my sympathy. Most brokers must take out E&O insurance (errors and ommission). If your attorney sues the broker the demand will most likely be paid by the brokers insurance. Its worth a shot.
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That said, it all depends on whatever paperwork you had received with regard to your principles. As things stand, if you have a standing policy with an agent - one which has been carried head from year to year - then its terms are what will determine whether this is covered or not.
Take your policy data to a reputable attorney and let them peruse it for any loopholes or other exceptions which the insurance company may be exploiting, and if he cannot find any then crush your case.
Again, I am sorry for your loss.
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